Craglog Privacy Policy

Last updated: 9/24/24

Craglog ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Craglog, available on the Google Play Store. Please read this Privacy Policy carefully to understand our practices regarding your information.

1. Data Collection and Use

Craglog collects the following types of personal and sensitive user data to enhance your experience:

• Personal Information: We collect information such as your name, email address, and user preferences. This information is required for user account creation, account management, and personalized app features.
• Climbing Activity Data: We collect climbing-related data such as your log entries, session details, and performance metrics to provide core functionality like tracking your climbing progress.
• Device and Log Information: Craglog collects information about your device, including your operating system, hardware model, unique device identifiers, and crash logs to improve the app’s performance and security.

2. Data Sharing

We share personal and sensitive user data only in the following circumstances:

• With Third-party Service Providers: We may share your information with third-party service providers that assist us in operating the app and delivering services (e.g., cloud storage, analytics services). These parties are contractually obligated to protect your information.
• Legal Obligations: We may disclose your information if required to do so by law, to comply with legal processes, or to protect the safety, rights, or property of Craglog and its users.

3. Data Retention and Deletion Policy

Craglog retains your personal data for as long as your account is active or as long as it is necessary to provide the app’s services. You may request to delete your account and associated data at any time by contacting our privacy point of contact (details below).

Once a deletion request is received, we will delete or anonymize your personal information in accordance with applicable laws and regulations. Please note that certain information may need to be retained for legal or operational reasons even after a deletion request is fulfilled.

4. Security

We use industry-standard security practices to protect your data. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.

5. User Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us via the details provided below.

6. Privacy Inquiries and Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your data, you can contact us at:

• Email: support@craglog.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the updated version of the policy, and we will notify users of any material changes through in-app notifications or other appropriate channels. We encourage you to review this policy periodically for any updates.

Link to This Policy

This Privacy Policy is available in-app and on our publicly accessible URL: http://craglog.com/privacy.html